Directly online. You will find the best prices directly on our homepage. For group enquiries of more than 10 rooms / studios, please contact us by email reservations.munich@staykooook.com

This is no problem at all, as you will be sent your room key digitally. We will provide you with your digital key in the Guest Journey on the day of arrival. You can use it to enter The Flat from 8 am and your room / studio will be available from 3 pm.

When you arrive, simply ring the doorbell and we’ll let you into the hotel. In The Flat you will find a tablet where you can enter your information. You will also get your room key here. If you need help and we are no longer on site, call us 24 hours a day at +49 (0)89 54 19 403 10.

Just ring the doorbell and we’ll let you in. Alternatively, you can reach us 24 hours a day at +49 (0)89 54 19 403 10

You can reach us via e-Mail, WhatsApp or phone. You can also meet us in person on site at the following times: Mon-Sun from 10am until 7pm.

Everything works a little differently with us. Once you have completed everything in the Guest Journey and received your key, you don’t have to contact us and can go straight to your studio. However, we are of course very happy if you drop by for a coffee.

Don’t panic. Usually, you receive your check in link by email. You can reach us via e-Mail, WhatsApp or phone.

We will provide you with your digital key in the Guest Journey on the day of arrival. You can arrive at The Flat from 8 am and your room / studio is guaranteed to be available from 3 pm.

In the Guest Journey you check in, get your key, receive important tips, check out and receive your invoice. You should have already received the link from us.

We would like to offer you a stay with a modern digital Guest Journey. It goes without saying that free and super-fast WiFi is available throughout the hotel. Simply select the open Wi-Fi network “Stay KooooK” and connect to it.

We are very centrally located, so there are several supermarkets in the immediate vicinity. There is a supermarket called REWE within 1 minute walking distance.

Stay KooooK offers free coffee, tea, jam/honey, butter, milk and fruit. Each guest brings their own bread or desired extras. So you can tailor your breakfast to your individual taste.

We offer a small selection of drinks in the kitchen in our flat. You can find them in the small fridges. Please don’t forget to book them in the Guest Journey. You will find a shop icon on your Guest Journey under MyStay. Here you can choose what you would like to buy and pay for it directly by credit card.

All studios are cleaned every 7 days. However, our rooms are cleaned every 3 days. If you don’t want to do it this time, simply hang the “Dreaming Big Dreams” sign on the door. However, if you need cleaning more often, you can simply book it during your stay. Bookable one day in advance for EUR 20 in your Guest Journey.

Yes, we have washing machines and tumble dryers on the main floor. To use the laundry services, you need to register with WeWash.

Ironing boards and irons are also available.

Don’t panic. You can reach us via e-mail, WhatsApp or phone.

Alternatively, you can also create your own key at the kiosk in The Flat.

There is a bell at the entrance. Once you have pressed it, we will let you into the hotel. At The Flat you can create a room key at the kiosk.

We provide lockers for your luggage. You will find these in the hallway on the first floor right next to the lifts.

Your check out is at 11 am on your day of departure.

However, if you would like to check out later for a small surcharge, simply contact your host and you can check availability together.

So that you can store your luggage in our luggage room after check-out, your keys are active online until 6 pm on your day of departure.

You will receive your invoice after you have checked out. You can download it as a pdf document from your Guest Journey.

We want to offer you a stay with a modern digital Guest Journey. This also includes our payment method, which is why we rely on Cashless.

Don’t worry, we are here for you. The best way to contact us is simply via e-mail, WhatsApp or phone.

During your stay with us, you can change your invoice address through your Guest Journey. Once you have checked out, please contact your host to make the change.