Munich City

Reservations can only be made online. We recommend booking directly through our website, where you’ll usually find the best available rates. For group inquiries involving more than 9 rooms, please contact us by email.

Yes, late or overnight arrivals are no problem. You’ll receive your digital keys on the day of arrival via your Digital Guest Journey; you’ll have access to “The Flat” starting at 8:00 AM, and your room will be available starting at 3:00 PM.

Just ring the doorbell, and we’ll be happy to help you. At “The Flat,” you’ll also find a tablet/terminal where you can enter your information and receive a key card. If you need help and we’re not on site, call us 24/7 at +49 89 541 940 310.

Just ring the doorbell, and we’ll let you in. Alternatively, you can reach the team by phone at the following number: +49 89 541 940 310.

You can reach the team by e-Mail, WhatsApp or phone. Our hosts are also on-site every day from 10:00 AM to 7:00 PM and are always there to help you.

Stay KooooK Munich City is located at Schützenstrasse 9, 80335 Munich, right in the heart of the city. This makes it an ideal base for extended stays, business trips, or city breaks in Munich.

The public parking garage “Königshof Parkgarage” is located near Stay KooooK Munich City. The entrance to the parking garage is at Schützenstrasse 4, 80335 Munich. Parking costs €3.50 per hour or €35.00 for 24 hours.

Stay KooooK Munich City is just a short walk from the main train station (approx. 240 m), with connections to all major S-Bahn, U-Bahn, and regional trains. Karlsplatz (Stachus) is also just a 3-minute walk away. Plus, several tram lines stop right nearby, so you can quickly get to any part of the city.

Check-in is done digitally via a personal link that you’ll receive by email after booking. Use this link to enter your information, save your credit card details for payment, and activate your digital keys on the day of arrival. You can find detailed instructions for self-check-in here:

The Digital Guest Journey guides you through your booking and stay. There, you can check in, activate your digital keys, access information, download your bill, and check out.

No, if you’ve already completed all the steps in your Digital Guest Journey and received your digital keys, you can go straight to your room. If you need assistance, the hosts are of course still here to help you at any time.

Requesting your credit card information on the guest portal serves as a guarantee. It is part of the digital check-in process

Just contact the team in Munich via e-Mail, WhatsApp or phone. They’ll be happy to help you.

You will receive your digital keys on the day of arrival via the Digital Guest Journey after you have checked in. You can arrive at “The Flat” starting at 8:00 AM, and your room will be available from 3:00 PM.

Just contact the team by e-Mail, WhatsApp or phone. Alternatively, you can create your own key card at “The Flat” in the terminal.

Use the doorbell at the entrance to have the door opened for you. At “The Flat,” you can optionally get a key card at the terminal.

Yes, free Wi-Fi is available throughout the entire building. Just select the public Wi-Fi network “Stay KooooK” and connect to it.

“The Flat” is our communal living area, rather than a traditional lobby. Here you’ll find a shared kitchen with free coffee, tea and water, a gaming room, and workspaces.

Stay KooooK Munich City does not serve a traditional breakfast. Complimentary coffee, tea, and water are available in the shared kitchen in “The Flat”. Guests are welcome to bring their own bread and favorite breakfast ingredients to create a breakfast tailored to their tastes. Food can be stored and prepared in the shared kitchen.

Your room is not cleaned daily. You can find the cleaning schedule at any time in your Digital Guest Journey under “My Stay” > “Services.” There, you can also book additional cleanings until 11:59 PM the day before.

Washing machines and dryers are available on the first floor. To use the machines, simply sign up with WeWash. Ironing boards and irons are also available.

If you’d like to store your luggage, please ask one of our hosts — they’ll be happy to help.

Check-out is at 11:00 AM on the day of departure. Late check-out is available subject to availability and for a small additional fee. Please contact one of our hosts to check availability.

Your digital keys will remain active until 6:00 PM on the day of departure. This means you can still store your luggage in the luggage room after check-out or continue using “The Flat.”

In the area, you’ll find Bavarian classics at Münchner Stubn or Augustiner Bräustuben. For international cuisine, we recommend NENI München (Israeli) or Slurp (ramen). Geisel’s Vinothek is perfect for a special evening with wine and Mediterranean dishes.

Marienplatz, with its glockenspiel, is only about 15 minutes away. The English Garden is the perfect place to relax, while the Deutsches Museum offers exciting discoveries. At the Viktualienmarkt, you can sample local specialties.

In the spring, the Spring Festival takes place; in the summer, there are concerts and the opera festival. In the fall, Oktoberfest attracts visitors from all over the world, and in the winter, Christmas markets create a special atmosphere.

Thanks to our very central location, there are several supermarkets nearby — including a REWE that’s just a one-minute walk away.

You will receive your invoice after check-out. It will be sent to you via email and will also be available in your Digital Guest Journey starting on the day of departure and for up to 14 days after your check-out.

No, Stay KooooK operates exclusively on a cashless basis. Payment is part of the digital guest journey.

Just contact the team via e-Mail, WhatsApp or phone. We’ll then review your request.

You can typically book the Family Studio for up to 4 people. For inquiries regarding larger groups, please contact us via e-Mail or WhatsApp.

Don’t worry — we can usually find anything. Just contact us via e-Mail, WhatsApp or phone.

Pets are not allowed at our Stay KooooK Munich City. Thank you for making other arrangements for your pet for the duration of your stay with us.

Yes, we also have accessible rooms with wheelchair-accessible entrances, an elevator, and walk-in showers.