GOT HERE Array ( [strictly_necessary] => Array ( ) [functional] => Array ( ) [performance_analytics] => Array ( [0] => Array ( [0] => legacy [1] => [2] => ) ) [advertisement_targeting] => Array ( ) ) Centrally located apartment hotel in Geneva. Stay KooooK Geneva City
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Stay KooooK- Geneva City

Centrally located in Geneva. Your ideal starting point.

Sergey_1_1

Host Name:

Sergey

Host Rating:

(12)

Languages:

French, English, Russian

Interests:

Ice Hockey , good food, discover the world

Stay KooooK / Geneva City, CH

Welcome to
Stay KooooK Geneva City

My Stay KooooK. Your Home.

Welcome to Geneva – one of Switzerland’s most fascinating and cosmopolitan cities. I’m Sergey, your host at Stay KooooK Geneva, and I’m looking forward to showing you my hometown: There is so much to discover. Geneva, known as the “City of Peace,” is home to many international organizations and offers a unique blend of culture, history, and nature.

If you have any questions, I’m also there for you in person. You can meet me Mon-Sat 10am-6pm & Sun 9am-4pm in the Flat. I look forward to seeing you.

Today, Geneva is a dynamic economic and cultural metropolis that attracts people from all over the world. The quality of life and nightlife is second to none. Enjoy the beautiful old town, the impressive Lake Geneva backdrop, and the Alps’ proximity. Our hotel is located in the city’s heart and is the perfect starting point. Our total of 84 fully equipped studios includes a small kitchen spread over eight floors. Our rooftop terrace on the 9th floor offers a magnificent view over the city to the Mont Blanc massif. Let’s go; there is much to discover! We are looking forward to seeing you.

Our Location

Rue de la Servette 93, 1202 Geneva, Switzerland

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Room Types

Feel at home

No matter if you want to come for a longer time or for a weekend trip we will adapt. These are your possibilities to feel comfortable. If you have any questions, I am always here for you.

studio

Studio

double bed, kitchenette

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studio famlienstudio

Studio +

Double bed, kitchenette,
washing machine

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studio studio+

Family Studio

Double bed, kitchenette, bunk bed

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Your Extras

  • pointer copyFree Wifi
  • bedCozy Queen Size Bed
  • coffeeMe-Time
  • showerShampoo & Co.
  • kitchenetteKitchen
  • credit-cardCashless
  • carParking on demand

What's on in Geneva?

Our personal favorites

We want you to enjoy the city to the fullest. Check out our tips for you.

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Kozan

Un bout de Japon au cœur de Genève

Le restaurant Kozan à Genève t'invite à déguster une sélection raffinée de plats traditionnels japonais préparés avec des ingrédients frais et de qualité. Plonge dans la diversité culinaire du Japon, au cœur de l'atmosphère animée de Genève.

Get Directions
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Le Jules-Edouard Restaurant

Cuisine péruvienne avec touche moderne

Laisse-toi surprendre par de délicieux plats qui combinent des recettes traditionnelles péruviennes avec des techniques modernes et des influences internationales.

Get Directions

Coffee Lab

Un paradis pour les amateurs de café et les gourmets

Le Coffee Lab Geneva n'est pas seulement un café ordinaire. C'est un lieu où nous, amateurs de café et épicuriens, nous réunissons pour partager notre passion pour un café exquis et une nourriture délicieuse.

Get Directions
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Frequently Asked Questions

Arrival

How can I make a reservation?

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Directly online. You will find the best prices directly on our homepage. For group enquiries of more than 10 rooms, please contact us by email reservations.geneva@staykooook.com

Can I arrive 24 hours a day?

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This is no problem at all, as you will be sent your room key digitally. We will provide you with your digital key in the guest portal on the day of arrival. You can use it to enter The Flat from 8 am and your room will be available from 3 pm.

 

My mobile phone battery is flat on arrival, what can I do?

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When you arrive, simply ring the doorbell and we’ll let you into the hotel. In The Flat you will find a tablet where you can enter your information. You will also get your room key here. If you need help and we are no longer on site, call us 24 hours a day at +41 800 566665.

 

I can't get into the hotel, what can I do?

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When you arrive, simply ring the doorbell and we’ll let you into the hotel. In The Flat you will find a tablet where you can enter your information. You will also get your room key here. If you need help and we are no longer on site, call us 24 hours a day at +41 800 566665.

 

How can I contact you?

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You can reach us via e-Mail, WhatsApp or phone.

You can also meet us in person on site at the following times:
Mon-Sat 10am-6pm & Sun 9am-4pm.

Check-In

Do I have to register at the reception?

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Everything works a little differently with us. Once you have completed everything in the guest portal and received your key, you don’t have to contact us and can go straight to your studio. However, we are of course very happy if you drop by for a coffee.

Why am I being asked for my credit card details again?

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Asking for your credit card details in the guest portal is only a guarantee. We will then charge you for drinks and snacks that you consume at The Flat.

 

I have lost the link for the check-in, what can I do?

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Don’t panic. You can reach us via e-Mail, WhatsApp or phone.

 

My mobile phone battery is flat, what can I do?

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When you arrive, simply ring the doorbell and we’ll let you into the hotel. In The Flat you will find a tablet where you can enter your information. You will also get your room key here. If you need help and we are no longer on site, call us 24 hours a day at +41 800 566665.

 

When will I receive my digital key?

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We will provide you with your digital key in the guest portal on the day of arrival. You can arrive at The Flat from 8 am and your room is guaranteed to be available from 3 pm.

 

What is the guest portal and where can I find it?

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In the guest portal you check in, get your key, receive important tips, check out and receive your invoice. You should have already received the link from us.

Your Stay

Is there free WLAN throughout the house?

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We would like to offer you a stay with a modern digital guest journey. It goes without saying that free and super-fast WiFi is available throughout the hotel. Simply select the open Wi-Fi network “Stay KooooK” and connect to it.

 

Is there a supermarket in the neighbourhood?

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We are very centrally located, so there are several supermarkets in the immediate vicinity. When you go outside the hotel, turn left and you will find a Migros.

 

Is there breakfast at Stay KooooK?

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Stay KooooK offers free coffee, tea, jam/honey, butter, milk and fruit. Guests bring their own bread. Migros is just a few steps away. On Sundays we will prepare brunch for guests.

 

Can I also buy something to drink at Stay KooooK?

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We offer a small selection of drinks in the kitchen in our flat. You can find them in the small fridges. Please don’t forget to book them in the guest portal. You will find a shop icon on your guest journey under MyStay. Here you can choose what you would like to buy and pay for it directly by credit card.

 

How often will my room be cleaned?

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Your studio will be cleaned once a week. If you need anything extra, such as more towels or tissues, just ask the hosts. If you require additional cleaning, a surcharge will apply.

 

Is it possible to do my laundry on site?

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Yes, we have a washing machine and tumble dryer on the 9th floor by the public toilets. Use is free of charge and washing tabs are also provided free of charge.

Ironing board and iron are also available, simply ask the host to bring you one.

 

 

I have lost the link for my key, what can I do?

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Don’t panic. You can reach us via e-Mail, WhatsApp or phone.

Alternatively, you can also create your own key at the terminal in The Flat.

 

My mobile phone battery is flat and I can no longer use my digital key, what can I do?

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There is a bell at the entrance. Once you have pressed it, we will let you into the hotel. At The Flat you can create a room key at the terminal.

 

How do I activate my Geneva Ticket?

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You will find a QR Code from Geneva on your Guestjourney under MyStay. You need to fill this in with your private details. The ticket is valid from the day of arrival to the day of departure in the entire city.

 

Where can I find the luggage compartment?

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You may ask the host to keep the luggage for you.

 

 

When is check out?

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Your check out is at 11 am on your day of departure.

However, if you would like to check out later for a small surcharge, simply contact your host and you can check availability together.

 

 

How long are my keys active online?

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So that you can store your luggage in our luggage room after check-out, your keys are active online until 6 pm on your day of departure.

 

Invoice

How do I receive my invoice?

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You will receive your invoice after your check-out. We will send it to you and you will also find it in your guest portal.

 

Can I pay cash?

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We want to offer you a stay with a modern digital guest journey. This also includes our payment method, which is why we rely on Cashless.

 

My invoice is wrong. Who can I contact?

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Don’t worry, we are here for you. The best way to contact us is simply via e-Mail, WhatsApp or phone.

 

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