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Stay KooooK / Bern Wankdorf, CH

Welcome to
Stay KooooK Bern Wankdorf

Our Stay KooooK. Your Home. Your Aparthotel.

I’m Lars, your host at Stay KooooK for extended stays, weekend trips, or short business travels in Wankdorf City in Bern. My team and I welcome you to one of Switzerland’s most beautiful, exciting, and relaxed cities.

If you have any questions, we are also there for you in person. You can meet us Mon-Sat 10am-6pm & Sun 9am-4pm in the Flat. We look forward to seeing you.

Feel at home in our aparthotel and live up to your daily routine. By the way, you don’t have to go to the lobby or the backyard, as we call it, to check-in or get your key. You can do this from home and get your key before you arrive. Your studio has a queen-size bed, a fully equipped bathroom, a digital workstation and a kitchenette with a fridge and a coffee machine.

In the surroundings of our Stay KooooK in Wankdorf City, you can find many cafés, restaurants, and offices. The train station is within walking distance, and traveling by S-Bahn, you have so much of Switzerland right at your doorstep. The old town of Bern is a World Heritage Site; the countless old buildings and over a hundred fountains provide unparalleled backdrops for the most relaxing of days (by the way, the best view of the old town is from the rose garden).

We’re looking forward to meeting you.

Our Location

Trüsselstrasse 4a, 3014 Bern, Switzerland

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Room Types

Feel at home

No matter if you want to come for a longer time or for a weekend trip we will adapt. These are your possibilities to feel comfortable.
To make sure you feel as undisturbed as at home, we clean your room only once a week. If you need cleaning more often, you can simply book it during your stay.
Put together your own breakfast in our backyard. In the Coop next to us you will find everything you need - how about a croissant?
If you have any questions, I am always here for you.

studio

Studio

double bed, kitchenette
Discover local breakfast offers

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studio famlienstudio

Studio +

Double bed, kitchenette,
washing machine
Discover local breakfast offers

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studio studio+ famlienstudio

Family Studio

Double bed, kitchenette, bunk bed,
washing machine
Discover local breakfast offers

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Your Extras

  • pointer copyFree Wifi
  • bedCozy Queen Size Bed
  • coffeeMe-Time
  • 360-viewNespresso Coffee Machine
  • showerShampoo & Co.
  • kitchenetteKitchen

Backyard

Your place for encounters

Stay KooooK is not a typical hotel it is you aparthotel for or extended stays, weekend trips or short business travels. That is why we do not have a lobby. Our backyard is a meeting point, cooking space, lounge and hang out in one. It’s your space for meetings or spontaneous sessions in a relaxed atmosphere. Only you, your guests and other residents have access to the backyard.

Public Space, modern interior | Stay Kooook Bern Wankdorf

What's on in Bern?

Our favourites

We want you to enjoy the city to the fullest. Check out our tips for you.

Steinhalle Bern

Steinhalle

Easy Lunch & Casual Dining

Fast, healthy and fresh. Steinhalle easy lunch is the place to spend your lunchbreak in Berne. Top level cuisine in an informal, relaxed atmosphere, awarded 1 Star Michelin and 16 Gault Millau points. This is what Steinhalle casual dining stands for.

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butchers table in Bern | Stay Kooook Bern Wankdorf

ButchersTable

Restaurant & Butchers

ButchersTable is a local butcher and an amazing restaurant. Old school yet modern, classical, but still Rock&Roll.

Get Directions
Person working, drinking coffee | Cafe near Stay Kooook Hotel in Bern Wankdorf.

Effinger

Coffeebar & Coworking Space

For young entrepreneurs, creative and craftspeople, world changers, Bernese, trainees, coffee lovers, beer connoisseurs, cultural workers, young artists and for you.

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Frequently Asked Questions

Booking & Arrival

How can I make a reservation?

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Directly online. You will find the best prices directly on our homepage. For group enquiries of more than 10 rooms, please contact us by email reservations.bern@staykooook.com

Can I arrive 24 hours a day?

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This is no problem at all, as you will be sent your room key digitally. We will provide you with your digital key in the guest portal on the day of arrival. You can use it to enter The Backyard from 8 am and your room will be available from 3 pm.

My mobile phone battery is flat on arrival, what can I do?

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When you arrive, simply ring the doorbell and we’ll let you into the hotel. In The Backyard you will find a tablet where you can enter your information. You will also get your room key here. If you need help and we are no longer on site, call us 24 hours a day at +41 800 566665.

I can't get into the hotel, what can I do?

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Just ring the doorbell and we’ll let you in. Alternatively, you can reach us 24 hours a day at +41 800 566665.

How can I contact you?

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You can reach us via e-Mail, WhatsApp or phone.

You can also meet us in person on site at the following times:
Mon-Sat 10am-6pm & Sun 9am-4pm.

Check-In

Do I have to register at reception?

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Everything works a little differently with us. Once you have completed everything in the guest portal and received your key, you don’t have to contact us and can go straight to your room. However, we are of course very happy if you drop by for a coffee.

Why am I being asked for my credit card details again?

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Asking for your credit card details in the guest portal is only a guarantee. We will then charge you for drinks and snacks that you consume at The Backyard.

I have lost the link for the check-in, what can I do?

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Don’t panic. You can reach us via e-Mail, WhatsApp or phone.

My mobile phone battery is flat, what can I do?

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When you arrive, simply ring the doorbell and we’ll let you into the hotel. In The Backyard you will find a tablet where you can enter your information. You will also get your room key here. If you need help and we are no longer on site, call us 24 hours a day at +41 800 566665.

When will I receive my digital key?

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We will provide you with your digital key in the guest portal on the day of arrival. You can arrive at The Backyard from 8 am and your room is guaranteed to be available from 3 pm.

What is the guest portal and where can I find it?

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In the guest portal you check in, get your key, receive important tips, check out and receive your invoice. You should have already received the link from us.

Your Stay

Is there free WLAN throughout the house?

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We would like to offer you a stay with a modern digital guest journey. It goes without saying that free and super-fast WiFi is available throughout the hotel. Simply select the open Wi-Fi network “Stay KooooK” and connect to it.

Is there a supermarket in the neighbourhood?

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We are centrally located, so there are several supermarkets in the immediate vicinity. There is a Coop in the same building. On Sundays, only the shops at Bern main station are open.

Is there breakfast at Stay KooooK?

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Stay KooooK offers free coffee, tea, jam/honey, butter, milk and fruit. Guests bring their own bread. There is a Coop in the same building. On Sundays, only the shops at Bern main station are open.

Can I also buy something to drink at Stay KooooK?

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We offer a small selection of drinks in the kitchen in our Backyard. You can find them in the small fridges. Please don’t forget to book them in the guest portal. You will find a shop icon on your guest journey under MyStay. Here you can choose what you would like to buy and pay for it directly by credit card.

How often will my room be cleaned?

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So that you feel as undisturbed as you do at home, we only clean your room every six days. If you need cleaning more often, you can simply book it during your stay. Bookable for CHF 25 under “Services” on your Digital Guest Journey.

Is it possible to do my laundry on site?

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Yes, we have a washing machine and tumble dryer in the laundry room on the 8th floor. Use is free of charge and washing tabs are also provided free of charge.

Ironing board and iron are also at your disposal.

I have lost the link for my key, what can I do?

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Don’t panic. Here is the link that will take you back to the guest portal. All you have to do is enter your name and your arrival and departure dates. A little tip: save this link as a bookmark.

Alternatively, you can also create your own key at the terminal in The Backyard.

My mobile phone battery is flat and I can no longer use my digital key, what can I do?

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There is a bell at the entrance. Once you have pressed it, we will let you into the hotel. At The Backyard you can create a room key at the terminal.

How do I activate my Bern Ticket?

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Simply download the Bern Welcome app to activate your ticket. You will find the activation code on your Guestjourney under MyStay. The ticket is valid from the day of arrival to the day of departure for zones 100/101.

Where can I find the luggage compartment?

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You will find lockers on the 8th floor in the backyard.

If you would like to store your luggage for several days, the hosts will be happy to help you.

When is check out?

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Your check out is at 11 am on your day of departure.

However, if you would like to check out later for a small surcharge, simply contact your host and you can check availability together.

How long are my keys active online?

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So that you can store your luggage in our luggage room after check-out, your keys are active online until 6 pm on your day of departure.

Invoice

How do I receive my invoice?

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You will receive your invoice after your check-out. We will send it to you and you will also find it in your guest portal.

Can I also pay in cash?

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We want to offer you a stay with a modern digital guest journey. This also includes our payment method, which is why we rely on Cashless.

My invoice is wrong. Who can My invoice is not correct. Who can I contact?contact?

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Don’t worry, we are here for you. The best way to contact us is simply via e-mail, WhatsApp or phone.

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