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Stay KooooK- Bern Wankdorf

Opening September 2020 - bookable now

20200814_BRNEE_Hosts
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Host Name:

Mascha & Thalia

Host Rating:

(12)

Languages:

German, English, French,
Spanish, Italian

Interests:

We enjoy discovering the world, love cooking & yoga.
Mascha: mountains & winter sports
Thalia: DJing

Fact about the host:

Mascha is crazy about glacé, Thalia loves chocolate.

Stay KooooK / Bern Wankdorf, CH

Welcome to
Stay KooooK Bern Wankdorf

Our Stay KooooK. Your Home.

In Bern, there’s a particular word: äuä! We’ll get to what it means and when to use it best in a moment. First of all, we would like to introduce ourselves briefly. Hi! We are Mascha and Thalia, yours host at Stay KooooK in Wankdorf City in Bern. We welcome you to one of the most beautiful, exciting, yet down to earth cities in Switzerland. Feel at home with us, and follow your routines. By the way, you don’t have to go to the lobby or the backyard, as we call it, to check-in or get your key. You can do this easily from home and get your key before you arrive.

In the surroundings of our Stay KooooK in Wankdorf City you can find many cafés, restaurants and offices. The train station is within walking distance and traveling by S-Bahn, you have so much of Switzerland right at your doorstep. The old town of Bern is a World Heritage Site, the countless old buildings and over a hundred fountains provide unparalleled backdrops for the most relaxing of days (by the way, the best view of the old town is from the rose garden).
Äuä? Ah there it is again, this famous Bernese wordli. What does it mean? Anything and everything! It is simply a word for all occasions and we Berner use it at every opportunity. But you’ll find out for yourself soon enough.

We’re looking forward to meeting you.

Our Location

Gardistrasse 4a, 3014 Bern, Switzerland

Get Directions Get Directions

Room Types

Feel at home

No matter if you want to come for a longer time or for a weekend trip we will adapt. These are your possibilities to feel comfortable. If you have any questions, I am always here for you.

studio

Studio

double bed, kitchenette

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studio famlienstudio

Studio +

Double bed, kitchenette,
washing machine

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studio studio+ famlienstudio

Family Studio

Double bed, kitchenette, bunk bed,
washing machine

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Your Extras

  • pointer copyFree Wifi
  • bedCozy Queen Size Bed
  • coffeeMe-Time
  • 360-viewNespresso Coffee Machine
  • showerShampoo & Co.
  • kitchenetteKitchen

Backyard

Dein Ort für Begegnungen

Stay KooooK is not a typical hotel. That is why we do not have a lobby. Our backyard is a meeting point, cooking space, lounge and hang out in one. It’s your space for meetings or spontaneous sessions in a relaxed atmosphere. Only you, your guests and other residents have access to the backyard.

Stay_KooooK_Public_Space_30_FR

What's on in Bern?

Our favourites

We want you to enjoy the city to the fullest. Check out our tips for you.

Steinhalle Bern

Steinhalle

Easy Lunch & Casual Dining

Fast, healthy and fresh. Steinhalle easy lunch is the place to spend your lunchbreak in Berne. Top level cuisine in an informal, relaxed atmosphere, awarded 1 Star Michelin and 16 Gault Millau points. This is what Steinhalle casual dining stands for.

Get Directions
butchers table in Bern

ButchersTable

Restaurant & Butchers

ButchersTable is a local butcher and an amazing restaurant. Old school yet modern, classical, but still Rock&Roll.

Get Directions
andrew-neel-QLqNalPe0RA-unsplash

Effinger

Coffeebar & Coworking Space

For young entrepreneurs, creative and craftspeople, world changers, Bernese, trainees, coffee lovers, beer connoisseurs, cultural workers, young artists and for you.

Get Directions
Mascha & Thalia Says:

Some people claim we Bernese are slow. I say it’s exactly this cosiness that makes Bern unique.

20200814_BRNEE_Hosts
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Frequently Asked Questions

Arrival

Where can I park?

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In Gardistrasse there is a public parking garage of Bern city. The cost is CHF 24 per night.

Can I arrive 24 hours a day?

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Sure! That is no problem at all. You can check-in online, and you will receive your digital room key before your arrival. On the day of arrival, your room will be ready for you from 2 pm.

The battery of my mobile phone is empty, what can I do?

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When arriving, ring the doorbell. We will let you in the backyard, where you can create your room card at the terminal. Once your cell phone is charged, you can use it as a key again.

I cannot get into the hotel. What can I do?

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Just ring the doorbell, and we’ll let you in. Alternatively, you can reach us 24h under +41 800 566665.

How can I contact you?

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You can reach us via e-Mail, WhatsApp or phone.

Can I leave my luggage with you?

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In the backyard, there are luggage lockers. There you can keep your suitcase at any time.

Check-In

Do I have to register at the reception?

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At Stay KooooK things are a little bit different. Once you have filled out everything in the guest portal, you will receive your key. When arriving, you do not have to check-in and can go directly to your room. But we are happy if you drop by for a coffee.

Why am I asked for my credit card details twice?

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We ask for your credit card details in the guest portal as a guarantee only. We will then charge you for drinks and snacks you take in the backyard.

I lost the link for check-in, what can I do?

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Do not panic. Here is the link that brings you back to the guest portal. All you need to do is enter your name, your arrival and departure dates. A little hint, save this link as bookmark ;).

The battery of my mobile phone is empty, what can I do?

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When you arrive, ring the doorbell, and we will let you in. At the backyard, you will find a tablet where you can enter your information. Here you will also get your room key. If you need help and we are no longer on-site, call us 24h.

When do I receive my digital key?

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We will provide you with your digital key on the day of your arrival in the guest portal. You can get into the backyard from 8 am and into your room from 2 pm.

What is the guest portal and where can I find it?

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In the guest portal, you can check-in, get your key, find important tips, checkout and receive your bill. You have already received the link from us. Can’t you find it anymore? You can log in here.

Your Stay

Can I wash my clothes?

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We have a laundry room on the 8th floor. Here you will find a washing machine, laundry dryer, an iron and ironing board. In Studio+ and the family studios, you have a washer-dryer in your room.

Is there a supermarket nearby?

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On the first floor, you will find a small Coop supermarket. If you are planning a bigger shopping trip, the Wankdorf Center is only a few minutes away by tramway.

I have lost the link for my key, what can I do?

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Do not panic. Here is the link leading back to the guest portal. You only have to enter your name, arrival and departure date for identification. A small tip: Save this link as a bookmark.

Alternatively, you can also make your key at the terminal in the backyard.

The battery of my mobile phone is empty, what can I do?

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There is a bell at the entrance. After you ring it, we will let you into the hotel. At the backyard you can create a room key at the terminal.

Can I buy something to eat and drink at Stay KooooK?

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In the kitchen, at the backyard, we offer you a small selection of drinks and food. You will find them on the shelves, in the refrigerator and the freezer. Please do not forget to add them in the guest portal.

Invoice

How do I receive my invoice?

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You will receive your bill after your check-out. We will send it to you, and you can also find it in your guest portal. If you have chosen SMS as your communication method, you will only see your invoice in the guest portal.

Can I pay cash?

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Unfortunately, we do not accept cash payment at the moment. But we are working on a solution for how you can pay without credit card.

My invoice is wrong. Who can I contact?

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Don’t worry, we are here for you. The best way to contact us is simply via e-mail, WhatsApp or phone.

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